ILC Support

Welcome to the ILC support site.  Follow the links below to learn more about common computing questions in the Integrated Learning Center.
 

Helpful Documentation _______________________________________________________________

• ILC Handbook
• Option Power User Guide
• Starboard User Guide
• Accessing Course Files (Faculty)
• Wireless Network
• Touch Panel Controls
• Accessing Course Files (Students)

 

NetSupport School Documentation _______________________________________________________________

• Starting NetSupport School and connecting to clients
• Sending and collecting files using NetSupport School
• Using the Show feature of NetSupport School

 

You will need Adobe's Acrobat Reader to view this document.

 

 

 

Computer Viruses
________________________________________________________________

New computer viruses are appearing every day.  Some of these are not really viruses but virus hoaxes.  Many viruses can be stopped by exercising caution with email. For instance, do not open any attachment if you are not certain that it is a file you have been expecting. You can not rely on the fact that the sender of the email appears to be a trusted source. Viruses can spoof the sender of an email address so the email appears to be from someone you trust. See below for current information on the latest virus alerts and most frequent virus hoaxes.

The University of Arizona has a site license for Sophos.  If you are interested in protecting your office (or home) computer from viruses see, The University of Arizona Site License Site for details on acquiring and installing Sophos Anti-Virus.

The Latest Virus Alerts	Top Virus Hoaxes